PRIVACY POLICY
The goodgutfeelings.com website (“the Website”, “Good Gut Feelings”) is operated by NS Good Gut Feelings, a division of Nicos D Solomonides & Co Ltd (the “Company”, “we”, “us”, “our”) and is governed by the following Privacy Policy.
We respect, and are committed to protecting, your privacy. By using the Website, you agree to the collection and use of information in accordance with this policy.
The following statements only apply to the Website.
WHAT INFORMATION DO WE COLLECT AND HOW IS IT COLLECTED?
Good Gut Feelings collects certain data for the purposes of optimising our service and your user experience.
The types of data collected include:
Personal Data
Visitor Usage Data
Cookies and Tracking Data
How is this information collected?
Information is collected in the following ways:
Directly from you when you provide it
Via Analytics
Cookies
A. PERSONAL DATA
While on the Good Gut Feelings website, you may be asked to provide certain personal data that can be used to contact or identify you, including, but not limited to:
Your email address
Your first and last name
This data is provided directly by you:
When you sign up to the Newsletter by submitting your email address
When you submit your email address to access a free download
When you use the Contact Form and submit your name and email
When you comment on a post
When you voluntarily complete a customer survey or provide feedback on any of our message boards or via email
When you make a purchase on the website
Making a purchase
When you buy something on the Website, we collect personal information from you to fulfil the order. We may collect information such as:
Your billing and shipping address (where applicable)
Details relating to your purchase (eg the name of the item you have purchased)
Your email address
Your name
Your phone number (where applicable)
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, the Website may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
B. VISITOR USAGE DATA
The Website also collects personal data to power our site analytics. Such information may include:
Information about your browser, network, and device
Web pages you visited prior to coming to the Website
Your IP address
This information may also include details about your use of the Website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our web hosting provider, and Google Analytics, our website analytics provider, to learn about site traffic and activity.
C. COOKIES & TRACKING DATA
We use cookies and similar tracking technologies to track the activity on the Website and hold certain information.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit the Website, we may collect information from you automatically through cookies or similar technology.
Cookies don't store any sensitive or personal information such as your name, address or payment details - we use the coded information gathered from them to help us perform tasks. These tasks include showing you stuff you may like, allowing you to connect with social media sites, or alerting you to an error.
For further information, visit allaboutcookies.org.
How do we use cookies?
The Website uses cookies in a range of ways, for the purposes of:
Understanding how you use the Website
Recognising you on the Website and remembering your previously selected preferences
Ensuring that you are not repeatedly sent the same banner ads
Customising website content based on your browser type or other information that you may send
Cookies may also be used by third-party services, such as Google Analytics, as described below
What types of cookies do we use?
Categories of Cookies:
Essential cookies: required so the Website works in the way you expect. We use these cookies to remember your settings and preferences, for security purposes and to protect against spam.
Analytics cookies: used for internal analytics and include cookies from providers like Google Analytics (see below). We use these cookies to make the Website better (eg these cookies tell us how many people use a certain feature and how popular it is, or whether people open an email we send).
Personalisation cookies: for customising content, including ads, presented to you on the Website.
Marketing cookies: used for advertising.
Cookies used by our Service Providers:
(a) Squarespace
For information about viewing the cookies dropped on your device by our website hosting provider, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve the Website to you.
These analytics and performance cookies are used on the Website only when you click “I Agree” on our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
(b) Google Analytics
We use Google Analytics to analyse the use of the Website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of the Website.
Google's privacy policy is available at: https://www.google.com/policies/privacy/.
For information on the cookies used by Google Analytics, click here.
You can opt out of Google Analytics’ cookie set-up here.
Other cookies
Certain third-party cookies may be placed on your device following specific actions by you in certain circumstances:
Social Media links: eg Pinterest ‘Pin It’ buttons can provide information to Pinterest about your visit to the Website, for the purposes of customising your experience back on Pinterest.
Affiliate marketing: if you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purpose of commissions. All affiliate links are disclosed.
How to manage cookies
You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, if you choose to do so, some of our (and other) website features may not function as a result.
HOW IS PERSONAL DATA USED?
Personal data is used:
To provide and maintain the Good Gut Feelings website
To improve your experience on the Website
To provide customer support
To enable you to participate in interactive features on the Website where you choose to do so
To detect, prevent and address technical issues
To monitor the usage of the Website
To gather useful information so that we may improve the Website, to facilitate and optimise the user experience to better meet your needs
To communicate with you and provide you with news, special offers and general information about other goods or services of ours similar to those you have already inquired about or purchased, unless you have opted not to receive such information
Whatever data ends up on our website is processed in compliance with the relevant data protection regulations of the GDPR, the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).
Any data transferred through the Website (eg via our Contact Form) is protected by a safe SSL connection.
Emails & Marketing
Good Gut Feelings would like to send you information about our products and services that we think you might like.
If you subscribe to the Newsletter, or submit your email address elsewhere (eg to claim a free download), we may send you marketing emails, which you can unsubscribe from at any time by clicking the link at the bottom of the email.
We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
If you have made a purchase on the Website:
We may email you with messages about your order. For example, we may email you to:
Confirm your purchase details
Send you a link to download your purchase
It’s not possible to unsubscribe from these messages.
You have the right at any time to stop Good Gut Feelings from contacting you for marketing purposes.
Processing of personal data
Good Gut Feelings collects and uses information only as is necessary to fulfil your requests and/or purchases. We may process your personal data:
For payment processing purposes
Where necessary for the establishment, exercise or defence of legal claims
Where necessary for compliance with a legal obligation
Where the processing is in our legitimate interests, and is not overridden by your rights
Third party use of personal data
We never sell any personal information to other companies. We may share your information with third parties when you explicitly authorise us to do so.
Additionally, the Website may use third-party service providers for various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers:
Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information.
Payment Processing – we may provide paid products and/or services via the Website. In such a case, third-party services for payment processing are used. We do not store or collect your payment card details. At no time is your banking information passed to the Website. We receive only information used for order fulfilment. The use of your personal information by our third-party processors is governed by their own Privacy Policy. We work with PayPal, whose Privacy Policy can be viewed here, and with Stripe, whose Privacy Policy can be viewed here.
Legal Requirements
Except when required by law, we will not sell, distribute, or reveal your email address or other personal information without your consent
Good Gut Feelings may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
HOW IS PERSONAL DATA STORED?
Good Gut Feelings securely stores your data only for as long as is necessary for the purposes set out in this Privacy Policy.
We will only retain and/or use your personal data:
To the extent that is necessary for the compliance of any legal obligations
For internal analysis purposes
We take appropriate technical precautions to secure your personal data and to prevent its loss, misuse or alteration, and store all personal data on secure servers and computers.
YOUR DATA PROTECTION RIGHTS
Good Gut Feelings would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Good Gut Feelings for copies of your personal data. We may charge you a small fee for this service. (GDPR Article 15)
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Good Gut Feelings to complete the information you believe is incomplete. (GDPR Article 16)
The right to erasure – You have the right to request that we erase your personal data, under certain conditions. (GDPR Article 17)
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. (GDPR Article 18)
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. (GDPR Article 19)
The right to data portability – You have the right to request that Good Gut Feelings transfer the data that we have collected to another organization, or directly to you, under certain conditions. (GDPR Article 20)
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: contact@goodgutfeelings.com
LINKS TO THIRD-PARTY SITES
The Website may contain links to other websites that are not operated by us. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purpose of commissions.
All affiliate links are disclosed.
PERSONAL DATA OF CHILDREN
We do not knowingly collect any personally identifiable information from anyone under the age of 18. If you are a parent or guardian and have become aware that your child has provided us with personal data, please contact us.
CHANGES/AMENDMENTS TO THIS PRIVACY POLICY
We may update this policy from time to time by publishing a new version on the Website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
This Privacy Policy was last updated on: 3rd April 2021.
HOW TO CONTACT GOOD GUT FEELINGS
If you have any questions about Good Gut Feelings’ Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: contact@goodgutfeelings.com.